Client Concierge & Care

How May We Assist You?

Our dedicated atelier concierges are available to assist with bespoke bridal consultations, sizing guidance, order status inquiries, and returns.

Email Support

Send us your inquiries anytime and our team will respond within 24 hours.

livoraadmin@gmail.com

Client Care Hours

Our support concierges are available to assist you during standard hours.

Monday – Saturday: 9:00 AM – 7:00 PM IST

Bespoke Fitting

Request guidance on custom sizing, silhouette matching, and bridal alterations.

Browse Couture →

Frequently Asked Questions

How can I track my order status?

You can view your order progress anytime under My Orders in your profile dashboard.

What is Livora's return & cancellation policy?

Cancellation requests can be placed directly from your order detail page prior to shipment. Delivered items qualify for return within 7 days.

Need immediate client support?

Reach out directly to our client concierge team at livoraadmin@gmail.com.